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SENSITIVITY TRAINING

Language: English

Instructors: Thrive Online Learning Center

$499 70.14% OFF

$149

Why this course?

Description

Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group but will be more focused on individual’s behaviors and emotions.  

With our Sensitivity Training workshop, you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn, benefit the whole organization.

SENSITIVITY TRAINING COURSE OUTLINE:

  Module One: Getting Started
  • Workshop objectives
Module Two: Introduction to Sensitivity Training
  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study
  • Review Questions
Module Three: Benefits
  • Raising Awareness
  • Interaction
  • Behavioral Changes
  • Productive Workplace
  • Case Study
  • Review Questions
Module Four: Stereotypes
  • Explicit
  • Implicit
  • Purpose
  • Effects
  • Case Study
  • Review Questions
Module Five: Discrimination
  • Employer Responsibility
  • HR and Best Practices
  • The elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Six: Sex and Gender Stereotypes
  • Employer Responsibility
  • HR and Best Practices
  • The elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
 Module Seven: Age
  • Employer Responsibility
  • HR and Best Practices
  • The elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Eight: Disabilities
  • Employer Responsibility
  • HR and Best Practices
  • The elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Nine: Religion
  • Employer Responsibility
  • HR and Best Practices
  • The elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Ten: Handling Complaints (I)
  • Develop Process
  • Publish Process
  • Train Employees
  • Assess the Effectiveness of the Process
  • Case Study
  • Review Question
Module Eleven: Handling Complaints (II)
  • Gather Information from the Complainant
  • Evaluate the Credibility of the Complaint
  • Interview Those Involved
  • Take Action Against the Offender
  • Case Study
  • Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Course Curriculum

How to Use

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